Privacy Policy

Last updated:

1. Introduction

Chimvlexbrdhapan ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chimvlexbrdhapan.ddd.

2. Data Controller

Chimvlexbrdhapan
17 Antares Place, Mairangi Bay
Auckland 0632, New Zealand
Email: touch@chimvlexbrdhapan.world
Phone: +64 9 477 5420

3. Information We Collect

We collect information that you provide directly to us, including:

  • Name
  • Email address
  • Message content (if provided)
  • Consent preferences

We also automatically collect certain information when you visit our website, including IP address, browser type, device information, and usage data through cookies and similar technologies.

4. Purpose of Processing

We process your personal data for the following purposes:

  • To process and respond to your inquiries and orders
  • To provide customer support
  • To improve our website and services
  • To comply with legal obligations
  • To analyze website usage (with your consent)

5. Legal Basis for Processing

We process your personal data based on:

  • Your explicit consent (for marketing and analytics)
  • Performance of a contract (processing orders)
  • Legitimate interests (website security and improvement)
  • Legal obligations (compliance with applicable laws)

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Generally:

  • Order and contact information: 7 years (for tax and legal compliance)
  • Marketing consent data: Until you withdraw consent
  • Analytics data: 26 months

7. Your Rights Under New Zealand Privacy Act 2020

Under the New Zealand Privacy Act 2020 and applicable data protection laws (including GDPR for EU residents), you have the following rights:

  • Right to access: You can request access to your personal information we hold about you
  • Right to correction: You can request correction of inaccurate, incomplete, or misleading information
  • Right to deletion: You can request deletion of your personal information in certain circumstances
  • Right to object: You can object to certain types of processing of your personal information
  • Right to restrict processing: You can request restriction of processing in certain circumstances
  • Right to data portability: You can request a copy of your data in a portable format
  • Right to withdraw consent: You can withdraw your consent at any time where processing is based on consent
  • Right to complain: You have the right to make a complaint to the New Zealand Privacy Commissioner if you believe we have breached the Privacy Act 2020

To exercise these rights, please contact us at touch@chimvlexbrdhapan.world. We will respond to your request within 20 working days as required by the Privacy Act 2020. If you are not satisfied with our response, you can contact the New Zealand Privacy Commissioner at www.privacy.org.nz or by phone at 0800 803 909.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

9. Data Sharing

We do not sell your personal data. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to strict confidentiality agreements.

10. International Transfers

Your data is primarily processed and stored in New Zealand. If we need to transfer your personal information outside New Zealand, we will ensure that:

  • The receiving country has comparable privacy protections to New Zealand, or
  • We have appropriate safeguards in place (such as contractual clauses) to protect your information, or
  • You have explicitly consented to the transfer

For transfers to countries within the EEA, we ensure compliance with GDPR requirements. We will inform you if we transfer your data outside New Zealand and ensure appropriate protections are in place.

11. Cookies

We use cookies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookie Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Privacy Act 2020 Compliance

This Privacy Policy is designed to comply with the New Zealand Privacy Act 2020. We are committed to protecting your privacy and handling your personal information in accordance with the 13 Information Privacy Principles set out in the Privacy Act 2020, including:

  • Collecting information only for lawful purposes and by lawful means
  • Collecting information directly from you where possible
  • Taking reasonable steps to ensure information is accurate and up-to-date
  • Protecting information from loss, misuse, or unauthorized access
  • Using information only for the purposes for which it was collected
  • Retaining information only for as long as necessary

14. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights under the Privacy Act 2020, or wish to make a privacy complaint, please contact us:

Privacy Officer
Chimvlexbrdhapan
17 Antares Place, Mairangi Bay
Auckland 0632, New Zealand
Email: touch@chimvlexbrdhapan.world
Phone: +64 9 477 5420

If you are not satisfied with how we handle your privacy complaint, you can contact the New Zealand Privacy Commissioner:

Office of the Privacy Commissioner
PO Box 10094, Wellington 6143
Phone: 0800 803 909
Website: www.privacy.org.nz